> ## Documentation Index
> Fetch the complete documentation index at: https://docs.beem.africa/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> The Beem Moja service is an all-in-one communication platform for sales and customer service across WhatsApp, Google Business Messaging, Facebook, Instagram, and SMS.

The **Beem Moja API** covers WhatsApp **Conversations** (session messaging, inbound callbacks) and **Templates / Broadcast** (approved template messages outside the 24-hour window).

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## Billing

Moja messages are billed according to channel (WhatsApp, SMS, etc.) and message type (session vs template). Contact [support@beem.africa](mailto:support@beem.africa) for current tariffs and balance management.

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Use the sections in this guide to:

* Review [Prerequisites](/guides/moja/prerequisites) — account, channel setup, and API credentials
* [Authenticate](/guides/moja/authentication) API requests (Basic Auth or access token)
* [List active sessions](/guides/moja/active-sessions) and the 24-hour messaging window
* [Send session messages](/guides/moja/send-session-message) (text, media, location, interactive)
* [Receive inbound callbacks](/guides/moja/inbound-callbacks) from user replies
* Understand WhatsApp template types and approval
* Retrieve and send approved templates
* Configure [template delivery report](/guides/moja/delivery-reports) callbacks
* Review [API responses](/guides/moja/api-responses) for HTTP status and error codes